Terms and Conditions

Last updated: December 15, 2025

Welcome to Kings Palace (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access and use of the website https://kingspalace.me/ (the “Site”), including all services and products offered for sale on the Site. By accessing or using our Site, creating an account, placing an order, or otherwise interacting with us, you agree to be bound by these Terms.

Please read them carefully. If you do not agree to these Terms, do not use the Site.

1. About Us

Kings Palace operates https://kingspalace.me/, an online retailer offering perfumes, bakhoor, body creams, hair oils, musk, oud, and related fragrance products. Our products are marketed with a focus on quality, tradition, and sensory experience. kingspalace.me

2. Acceptance of Terms

By using this Site you confirm that:

  • You are at least 18 years old;

  • You have the legal capacity to enter into a contract;

  • You agree to comply with all applicable laws and regulations;

  • You accept and agree to be bound by these Terms.

3. Changes to Terms

We may modify, update, or amend these Terms at any time without prior notice. The “Last updated” date at the top of this page will change. Updated Terms are effective once published on this Site. Your continued use of the Site after changes constitutes acceptance of the updated Terms.

4. Use of the Site

You agree to use the Site lawfully and ethically. You must not misuse the Site by introducing harmful software, interfering with functionality, or attempting unauthorized access to systems or data. You are responsible for all actions taken under your account.

5. Account Registration

To make a purchase, you may be required to create an account. You agree to:

  • Provide accurate, complete, and current information;

  • Maintain the security of your account credentials;

  • Promptly update your information if it changes.

6. Orders, Pricing & Availability

  • All orders are subject to acceptance and availability.

  • Product pricing and stock availability are shown in UAE dirhams (د.إ) on the Site. kingspalace.me

  • Prices may change at any time without notice.

  • We reserve the right to refuse or cancel any order for any reason at our discretion.

7. Payments

We accept payments by the payment methods displayed at checkout during the order process. By submitting payment details, you authorize us to charge the chosen payment method for the purchase price and any applicable taxes, duties, or fees.

8. Shipping & Delivery

Shipping terms including delivery times, shipping fees, and international delivery options (if any) are described on the Site and may vary by location. We are not responsible for delays caused by carriers.

9. Returns & Refunds

Returns, exchanges, refunds, or cancellations are governed by our Return Policy, which is a separate document and is incorporated into these Terms by reference. Please review our Return Policy before purchasing.

10. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, product descriptions and designs, is owned by Kings Palace or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may use the Site for personal, non-commercial purposes only. No content may be copied, reproduced, distributed, repurposed, or otherwise used without prior written permission from us.

11. Privacy

Your use of personal data collected through the Site is governed by our Privacy Policy. By using this Site you consent to the processing of your personal data in accordance with that policy.

12. Limitation of Liability

To the maximum extent permitted under applicable law:

  • We are not liable for any indirect, special, incidental, consequential, or punitive damages arising from your use of the Site or purchase of products.

  • Our total liability to you in connection with any claim arising from these Terms will not exceed the amount you paid for the applicable product order.

13. Indemnification

You agree to indemnify and hold harmless Kings Palace, its affiliates, officers, employees, agents, and partners from any claims, liabilities, losses, damages, costs, or expenses (including legal fees) arising from your violation of these Terms or your use of the Site.

14. Governing Law & Jurisdiction

These Terms and your use of the Site shall be governed by and interpreted in accordance with the laws of the United Arab Emirates (UAE). Any dispute shall be subject to the exclusive jurisdiction of the competent courts in the UAE.

15. Contact Information

If you have questions about these Terms, please contact us:

Kings Palace
📍 Dubai, UAE
📧 info@kingspalace.me
📞 +971 56 475 8000